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Enhance customer protection and procedure simplications to increase financial service accessibility for the poor and other last mile population
Vietnam Bank for Social Policies establishes mechanisms to ensure interests of customers through a well-controlled process.
VBSP's lending programs are applied preferential interest rates or approaching market rates to reduce financial difficulties for the poor and policy beneficiaries. In addition, lending, debt collection, interest collection and savings taking of VBSP are provided in a convenient and fee-free at commune transaction points. This approach therefore saves time and travel expenses for customers.
Set of procedures for handling work; information about lending rates, deposit rates, policies related to policy credit are open published at commune transaction points, in VBSP offices at all levels and at VBSP website to ensure information transparency, facilitating the supervision of the Government and people on the activities of VBSP.
Besides, VBSP has set up a hotline phone number and arranged a suggestion box at all bank offices and transaction points; open the "Questions and Answers" category on the Website to receive feedback from people and customers.
People have closely updated with the policy of borrowing loans
VBSP has strengthened the capacity of officials in credit procedures for individuals and businesses, as well as promptly updated on website for people easily accessing information. To simplify the lending procedure, VBSP allows the borrowers to send the notarized copies or copies with original document to reconcile instead of verified documents by competent authorities as before.
- VBSP helps former offenders reintegrate into the community
- With preferential loans, Da Nang workers have a wide path to work abroad
- Over 1.6 trillion VND was lent under policy credit schemes
- A BANK ON THE ROAD” – SERVING THE POOR AND OTHER VULNERABLE GROUPS THROUGH SCHEDULED COMMUNE TRANSACTIONS
- Ha Tinh province announces two new administrative procedures in the field of registration for the operation of VBSP
- Dialogue: "Month of Listening to Union Members and Workers"
- Enhancing the role of local mass organizations in policy credit
- 2,730 customers access inclusive finance in Luc Yen district
- Strengthening Post-Disbursement Monitoring of Loan Utilization
- Concessional Loans Empower Veterans to Pursue Economic Opportunities
- VBSP supports the poor on its development process
- VBSP develops digital financial service based on IT technology modernization
- Products are always designed towards convenience for customers
- VBSP altogether prevent against Corona virus disease (COVID-19)
- VBSP provides various credit schemes for the poor and other last mile population
- VBSP broadens banking service network and channels
- Newsletter Vol 16
- Financial inclusion: Empower Vietnamese women
- Poor households are supported to access VBSP's inclusive finance
- Effective credit policy for ethnic minority
- A BANK ON THE ROAD” – SERVING THE POOR AND OTHER VULNERABLE GROUPS THROUGH SCHEDULED COMMUNE TRANSACTIONS
- 2,730 customers access inclusive finance in Luc Yen district
- Concessional Loans Empower Veterans to Pursue Economic Opportunities
- Giving opportunities and instilling confidence in reformed offenders in Dak Lak
- Policy credit "awakens" the value of traditional craft villages in Nghe An province
- Digitalization of policy credit for the poor and other vulnerable segments to contribute to the national comprehensive finance strategy
- Saving Money to Help the Poor
- 47,454 poor households and other policy beneficiaries acess inclusive finance in Nghe an province during first six months
- more than 6.7 million customers reach preferential loans from VBSP
- Phu Tuc Commune Branch of VBSP disbursed over 142.39 billion VND for vulnerable clients in first six months
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DEPOSIT INTEREST RATE
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