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Enhance customer protection and procedure simplications to increase financial service accessibility for the poor and other last mile population
Vietnam Bank for Social Policies establishes mechanisms to ensure interests of customers through a well-controlled process.
VBSP's lending programs are applied preferential interest rates or approaching market rates to reduce financial difficulties for the poor and policy beneficiaries. In addition, lending, debt collection, interest collection and savings taking of VBSP are provided in a convenient and fee-free at commune transaction points. This approach therefore saves time and travel expenses for customers.
Set of procedures for handling work; information about lending rates, deposit rates, policies related to policy credit are open published at commune transaction points, in VBSP offices at all levels and at VBSP website to ensure information transparency, facilitating the supervision of the Government and people on the activities of VBSP.
Besides, VBSP has set up a hotline phone number and arranged a suggestion box at all bank offices and transaction points; open the "Questions and Answers" category on the Website to receive feedback from people and customers.
People have closely updated with the policy of borrowing loans
VBSP has strengthened the capacity of officials in credit procedures for individuals and businesses, as well as promptly updated on website for people easily accessing information. To simplify the lending procedure, VBSP allows the borrowers to send the notarized copies or copies with original document to reconcile instead of verified documents by competent authorities as before.
- Deputy Prime Minister Ho Duc Phoc chairs a working session with VBSP
- Policy credit helps poor households eliminate temporary and dilapidated houses
- Policy credit contributes to sustainable poverty reduction
- Effectiveness of Loan Capital for Formerly Incarcerated Individuals
- Eliminating temporary and dilapidated houses with policy credit funds
- Policy credit supports ethnic minority youth in starting businesses
- Effectiveness of Policy Credit in Nghia Hanh District
- Women play an important role in growth of Vietnam's banking sector
- Ex-prisoners stabilize their lives thanks to policy credit
- Study Tour of Bankers Institute of Rural Development (BIRD) to the Vietnam Bank for Social Policies (VBSP)
- VBSP supports the poor on its development process
- VBSP develops digital financial service based on IT technology modernization
- Products are always designed towards convenience for customers
- VBSP altogether prevent against Corona virus disease (COVID-19)
- VBSP provides various credit schemes for the poor and other last mile population
- VBSP broadens banking service network and channels
- Newsletter Vol 16
- Financial inclusion: Empower Vietnamese women
- Poor households are supported to access VBSP's inclusive finance
- Effective credit policy for ethnic minority
- Social policies bank asked to diversify capital sources to best serve the poor
- Deputy Prime Minister Ho Duc Phoc chairs a working session with VBSP
- Policy credit helps poor households eliminate temporary and dilapidated houses
- Policy credit contributes to sustainable poverty reduction
- Effectiveness of Loan Capital for Formerly Incarcerated Individuals
- Eliminating temporary and dilapidated houses with policy credit funds
- Policy credit supports ethnic minority youth in starting businesses
- Effectiveness of Policy Credit in Nghia Hanh District
- Women play an important role in growth of Vietnam's banking sector
- Ex-prisoners stabilize their lives thanks to policy credit
LENDING INTEREST RATE
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DEPOSIT INTEREST RATE
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