More than 15 countries conduct official study visit to VBSP

(VBSP News) On 23rd March 2017, a delegation of microfinance institutions from more than 15 countries visited and worked with VBSP with an aim to exchange experience in microfinance field in Vietnam. On behalf of VBSP, CEO Duong Quyet Thang welcomed the delegation to visit VBSP.

 CEO Duong Quyet Thang welcomed the delegation representing from 15 countries in the world

VBSP’s CEO introduced on the establishment history, function and role of VBSP in providing financial inclusion for the poor and other disadvantaged persons in Vietnam.

As a specialized and biggest government-owned financial institution in Vietnam, in the past 15 years, VBSP has provided financial services, especially policy loans, to help reduce poverty and achieve social targets effectively. VBSP’s strength is a nationwide network of 63 branches in provinces/cities, 629 district transaction offices, nearly 200,000 Savings and Credit groups in more than 11 thousand communes, aiming to provide financial inclusion to everyone. VBSP’s policy credit is given to the poor and it meets their demand on time. At present, VBSP is serving nearly 7 million customers with the total outstanding loan of 157,372 billion VND; VBSP contributed to national poverty reduction from 28.9% (5.18 million poor households) in early 2003 to 4.5% (less than 1 million households) in late 2015.

One of the successful factors to decide the success of VBSP is the operation coverage ranging to commune, village, towns in rural, mountainous areas or islands where other banks ignore. Through a network of fix-dated transaction points in 11 communes nationwide and nearly 200,000 savings and credit groups which gather customers to help each other, VBSP helped the poor to access inclusive finance to invest in business and production, improve likelihood in rural areas.

VBSP is the only bank in Vietnam to reach the poor at rural, remote and mountainous areas through the innovative model of fixed-date transaction at commune/ward/town nationwide. It is one of the most effective and efficient delivery channels that help the last mile population in Vietnam access inclusive finance served by VBSP, mitigate travelling time and costs for borrowers. At communal transaction points, all inclusive finance programs including lists of active borrowers, outstanding loans, delinquency etc. are publicized to ensure transparent, public and adequate information at all level. On a fixed day of the month, the field staff of VBSP come to the commune to initiate direct transaction with borrowers in terms savings deposit, loan application and loan payment under witness of representatives from local mass organizations, heads of savings and credit Groups and relevant commune authorities.

During the study visit in VBSP, the delegation paid a field trip to the fix-dated transaction point in Cần Kiệm commune, Thạch Thất district, Hanoi city where VBSP’s field staff transacted with customers as well as visited two business and production models of customers borrowing loans from VBSP. The delgation get more understanding on the operation process and service delivery procedure of VBSP at commune level.

 The delegation observed VBSP’s transaction with customers at transaction point of Cần Kiệm commune

 See information on product and service, list of borrowers and outstanding loans at transaction point

 Visit VBSP’s customer who borrows the loan for carpenter business

 Visit VBSP’s customer who borrowed loans for pig farming