Enhance training on Cyber Safety and Security for VBSP’s customers

Propagating and raising awareness for the poor and the marginalized about cyber safety and security to consolidate their skills on self-protection in the digital environment is one of the VBSP’s concerns.

To achieve this above goal, Vietnam Bank for Social Policies (VBSP) has coordinated with Vietnam Cooperative Alliance (VCA) and The Asia Foundation (TAF) in implementing Project “Promote financial inclusion, enhance customer protection in cyberspace for the collective economic sector, cooperatives, and small and micro enterprises in Vietnam” within the framework of the regional project from APAC Cybersecurity Fund (ACF) and funding support from Google.org. 

The project aims to develop the collective economic sector, which includes cooperatives, small and micro enterprises in Vietnam, through promoting financial inclusion, strengthening customer protection in the digital environment, as well as improving their capacities and skills in accessing in the computer network. The object targets are VCA’s members (representative organizations of Cooperatives, Union of Cooperatives, training facilities, research institutes; affiliated businesses; centers and public non-business units, etc); small and medium-sized enterprises; VBSP staffs to effectively assist clients in using digital services and facing challenges from information security risks, especially when doing business in the virtual environment.

VBSP staff is introducing new technology in apps for clients

With a duration of the project within 24 months (from April 2025 to March 2027), widely deployed in Hanoi, Quang Ninh, Dien Bien, Lao Cai, Thanh Hoa, Da Nang, Quang Nam, Binh Dinh, An Giang, Can Tho, Hau Giang, the project hopes to reach at least 150,000 number of participants in the training program, with priorityexpectedly given to 60% of women from small and micro enterprises, Cooperatives, production and business households in rural, remote or disadvantaged areas of Vietnam.

VBSP is the leading publicly-owned financial institution in providing inclusive financial products and services for the poor and other last-mile population for the sustainable poverty alleviation, financial inclusion development and social security to accelerate socio-economic development. As of the end of March, 2025, the total asset of VBSP reached VND 417 trillion (approx. USD 16 billion), an increase of VND 33 trillion (~ USD 1.27 million) compared to 2024, while the total outstanding loans of VBSP reached VND 378 trillion (approx. USD 14.5 billion), an increase of VND 10 trillion (~ USD 385,000) compared to 2024, in which 6.8 million poor households with outstanding loans. In the first quarter of 2025, the policy credits given to the poor and other beneficiaries has contributed in creating jobs for 184,000 workers, of which 2,600 migrant workers and 980 workers who have completed prison sentences; lending 10,600 disadvantaged pupils and students; building 383,000 clean water and sanitation works; building 1,200 houses for poor households and 1,800 social housing for low-income groups.